Global Know-How.
Local Perspective
While wire-free on-line technology is about to become a global phenomenon, we appreciate that what our customers need to know is will they get the hands-on, practical support they want, when they need it.
Frankly, you are probably not remotely interested in the complexities of the underlying ZigBee platform that we use, or in the work of our development team beavering away in Australasia. What you need to be assured of is that your experience of using our products will b§e straightforward and trouble-free, delivering cost and operating benefits to your business quickly and efficiently.
So, how do we respond? Well, first of all, we are a young, energetic and service focused company and our head office is in London’s West End – just a short taxi (or bike) ride away from many of our clients. Whatever the scale of your initial installation, you will have a Hotech Edge account manager, someone you know, who will make it his or her business to ensure that the installation, and then maintenance and monitoring by Hotech, are efficiently and transparently handled. Our products and systems are designed to alert you to issues, such as low batteries, well before they become a problem and, in the unlikely event of a hardware or software failure occurring, our local support team is just a phone call away.
> Tired of being wired?
> Hotech @ HITEC
> Be Safe. G-Safe
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